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Privacy Policy for Your taxi888 Account

Your account data, wallet checks and cookie choices are set out here before you open an account, so you can see how taxi888 handles personal data from the…

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taxi888 Privacy Policy for Your taxi888 Account
CONTACT PRIVACY

Contact Us About Your Privacy Data

Privacy questions should go through a clear path, not through random chat threads. Tell us what you need changed, accessed or removed, and include the account phone number or email you used.

Live chat request Use live chat when you need a quick privacy status check. We can confirm the request route, explain what proof is needed and move complex data matters to the privacy email queue.
Privacy email Send account data access, correction or deletion requests by email with your registered contact details. Keep the subject clear so our privacy team can trace the account and reply with next steps.
Wallet query path For Touch 'n Go, GrabPay, Boost dan FPX records, include the transaction time and reference. We check only the payment data tied to your account request, not unrelated wallet activity.
DATA HANDLING

How We Handle Your Account Data

We design privacy controls around the data you actually share while using the account. That includes registration details, login activity, device signals, wallet references, support messages and cookie…

Account details

We use your registered name, phone number, email and login data to keep your account reachable and traceable.

Cookie controls

Cookies help keep you signed in, remember language choices and flag unusual access.

Security checks

Device type, IP signals and login time help us detect account misuse.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX references are kept with your wallet history so deposits and withdrawals can be…

Retention periods

Some records must stay for legal, fraud-prevention or dispute reasons after account closure.

Your requests

You may ask to access, correct or remove personal data linked to your account.

Privacy Questions Before You Join

These answers cover the privacy points you are most likely to check before opening or managing an account. They explain what data we collect, how wallet records are handled, how cookies work and how to reach us when you want a change. If your request involves legal retention, we will explain why some records must stay for a period.

We collect account details such as your registered contact data, login activity, device signals, wallet references and support messages. We use them for account access, security checks, payment matching and privacy request handling.

Payment references from Touch 'n Go, GrabPay, Boost dan FPX help us match deposits, withdrawals and account queries. We use those records to confirm wallet activity and handle disputes tied to your account.

Yes. Send a privacy request through live chat or email with your registered contact details. We verify that the request comes from you, then explain what data can be shared and the expected response time.

Contact us with the detail that needs correction and proof that it belongs to you. We may ask for extra verification before changing phone, email or wallet-related data to protect account access.

We keep data while your account is active and for periods needed for legal duties, disputes, fraud checks and payment records. When retention is no longer needed, we delete, mask or anonymise the data.

Cookies store session, device and preference data so the account area works properly. You can change browser settings, but blocking some cookies may affect login, language memory or security checks.

Send a deletion request by email or live chat with your registered account details. We will verify your identity, remove data where allowed and explain any records that must stay under local law.

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